Grupo B&B Español
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Restaurants

BenvenutiItalian kitchenCasa BravaBrunch, kitchen and cocktailsDúo CaféCoffee and pastriesEscala CaféCafé, restaurant and lookoutMirador La EsticaLookout and Costa Rican kitchen

Grupo B&B

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Grupo B&B

Who we are

Grupo B&B started six years ago at Escala Café, on the road to Irazú Volcano. Today we are five restaurants in Cartago and a team of 73 people, with our own pastry and bread kitchen baking for every location.

Mission

To deliver exceptional dining experiences through restaurants and cafés that stand out for their quality, their authentic hospitality and their high-level operations. At Grupo B&B we work with passion, discipline and commitment to give every guest memorable, efficient and excellent service, backed by trained teams and a culture focused on continuous improvement.

Vision

To be the leading restaurant group in the region, recognized for the excellence of our restaurants, the conscious innovation of our culinary offering and the strength of our processes. We aim to become a benchmark in quality, service and operations, creating experiences that make a difference and building sustainable growth in each of our brands.

Values

  1. PassionWe live gastronomy with dedication, enthusiasm and pride. Passion drives every detail of our service and moves us to exceed the expectations of guests and team members.
  2. AdaptabilityWe evolve with agility as things change around us. We reinvent ourselves when needed and see every challenge as a chance to improve.
  3. Operational excellenceWe ensure clear, efficient and consistent processes, aiming for perfection in every operation. We do things right the first time.
  4. Authentic hospitalityWe offer warm, human and personal service. We focus on listening, understanding and anticipating the needs of those who visit us.
  5. Conscious innovationWe create, update and transform our offering and our processes, always keeping the essence of our brands and staying true to our values.

Our culture

One team, one shared goal.

  • High standards, open communication and the autonomy to do the work.
  • A briefing before every shift: everyone knows what is expected today.
  • Those who lead set the example and work the floor.
  • Elegant, yet humble.
  • People grow here: we teach, and those who learn move up.

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